Website, Booking, Privacy & Terms of Use Policy

Effective Date: July 7, 2026

Welcome to Treehouse PV LLC("Treehouse PV," "we," "our," or "us"), owner and operator of Orchid Tree House, consisting of the Upper Tree House and Lower Tree House, and the website located at www.treehousepv.com(the "Website").

By accessing this Website, submitting an inquiry, creating a reservation, or staying at Orchid Tree House,you acknowledge that you have read, understood, and agree to be bound by this Website, Booking,Privacy & Terms of Use Policy ("Policy").

If you do not agree with these terms, please discontinue use of this Website and do not make a reservation.

1. Property Information

Treehouse PV LLC owns and operates:

  • Orchid Tree House – Upper Tree House
  • Orchid Tree House – Lower Tree House

For all inquiries regarding reservations, privacy, or this Policy, please contact:

Email: info@treehousepv.com

2. Website Use

This Website is intended solely for lawful purposes related to learning about our property,making reservations, communicating with us, and obtaining guest services.

You agree not to:

  • Use the Website for any unlawful purpose.
  • Attempt unauthorized access to our systems.
  • Upload malware or malicious software.
  • Interfere with Website functionality or security.
  • Copy, scrape, reproduce, or redistribute Website content without written permission.
  • Provide false or misleading reservation information.

Treehouse PV LLC reserves the right to suspend or terminate Website access for violations of this Policy.

3. Reservations

Reservations may be made directly through our Website or through third-party booking platforms.Submission of a reservation request does not guarantee acceptance until confirmed by Treehouse PV LLC.

Rates, taxes, fees, availability, promotions, and policies are subject to change without notice until a reservationhas been confirmed.

Guests are responsible for providing complete and accurate reservation information.

Treehouse PV LLC reserves the right to refuse or cancel reservations where permitted by applicable law,including reservations involving fraud, payment issues, inaccurate information,or violations of our policies.

4. Payments

Payments may be processed through secure third-party payment processors.

By providing payment information, you authorize applicable charges relating to your reservation.

Treehouse PV LLC does not store complete credit card information on its own servers.Payment processing is governed by the policies and security standards of the payment processor used.

5. Third-Party Platforms and Software

Our Website and reservation system rely heavily upon independent third-party software providers and technologypartners, including but not limited to:

  • Smoobu
  • Stripe
  • Airbnb
  • VRBO
  • Booking.com
  • Google
  • Cloud hosting providers
  • Email service providers
  • Payment processors
  • Analytics providers
  • Identity verification providers
  • Calendar synchronization providers
  • Fraud prevention services
  • Communication platforms
  • Other vendors used in operating our business

These companies are separate legal entities and operate independently of Treehouse PV LLC.

Although we select reputable providers, we do not own, manage, supervise, control,or guarantee the operation, availability, security, privacy practices,business continuity, or performance of any third-party system.

Accordingly, Treehouse PV LLC shall not be responsible or liable for:

  • Software failures
  • Booking synchronization errors
  • Calendar conflicts
  • Payment interruptions
  • Internet outages
  • Server downtime
  • Cybersecurity incidents
  • Data breaches
  • Service interruptions
  • Technical errors
  • Acts or omissions of third-party providers
  • Any damages arising from the actions or failures of independent third parties

Your use of any third-party platform is governed by that provider's own Terms of Service and Privacy Policy.

6. Information We Collect

We may collect information including:

  • Name
  • Email address
  • Telephone number
  • Mailing address
  • Reservation details
  • Guest names
  • Travel dates
  • Payment confirmation information
  • Communications with us
  • IP address
  • Browser information
  • Device information
  • Website usage information
  • Cookies and analytics information

7. How We Use Information

Your information may be used to:

  • Process reservations
  • Communicate before, during, and after your stay
  • Verify identity
  • Prevent fraud
  • Respond to inquiries
  • Improve Website functionality
  • Maintain business records
  • Comply with legal obligations
  • Protect our guests and property
  • Improve guest experience

Treehouse PV LLC does not sell your personal information.

8. Cookies

This Website may use cookies, analytics software, performance monitoring tools,security technologies, and similar technologies to improve Website functionality.

Most browsers allow cookies to be disabled, although doing so may affect Website functionality.

9. Information Sharing

Information may be shared when reasonably necessary with:

  • Booking platforms
  • Payment processors
  • Property management software
  • Government authorities when legally required
  • Professional advisors
  • Insurance providers
  • Law enforcement where required by law
  • Service providers assisting with reservations

10. Data Security

Treehouse PV LLC uses commercially reasonable administrative,technical, and organizational safeguards to protect personal information.

However, no website, cloud provider, internet transmission,payment processor, or software system can guarantee absolute security.

You acknowledge that all electronic communications occur at your own risk.

11. International Data Transfers

Because we serve international travelers and utilize international software providers,your information may be processed or stored in countries other than your own.By using this Website or making a reservation,you consent to such transfers where permitted by applicable law.

12. Guest Responsibilities

Guests agree to:

  • Provide truthful reservation information.
  • Follow all House Rules.
  • Respect neighbors and surrounding properties.
  • Comply with all applicable laws.
  • Promptly report damages.
  • Use the property responsibly.

Violations may result in cancellation of reservations,removal from the property,additional charges,or other legal remedies.

13. Intellectual Property

Unless otherwise stated, all Website content including photographs,logos, branding, graphics, videos, text, layouts,and design elements are owned by or licensed to Treehouse PV LLCand may not be copied, reproduced, distributed,or modified without prior written permission.

14. Accuracy of Information

We make reasonable efforts to ensure Website information is accurate.However, pricing, availability,descriptions, amenities,photographs,and other information may occasionally contain errors.

Treehouse PV LLC reserves the right to correct errors without prior notice.

15. Disclaimer of Warranties

This Website and all related services are provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law,Treehouse PV LLC disclaims all warranties,whether express or implied,including warranties of merchantability,fitness for a particular purpose,accuracy,availability,reliability,and non-infringement.

16. Limitation of Liability

To the fullest extent permitted by law,Treehouse PV LLC,its owners,employees,contractors,agents,and affiliates shall not be liable for indirect,special,incidental,consequential,or punitive damages arising from:

  • Website use
  • Reservation services
  • Third-party software failures
  • Payment processor interruptions
  • Internet outages
  • Booking synchronization errors
  • Cybersecurity incidents
  • Data loss
  • Acts or omissions of third-party providers
  • Force majeure events

To the fullest extent permitted by law,our maximum liability shall not exceed the amount actually paid directly toTreehouse PV LLC for the reservation giving rise to the claim.

17. Indemnification

You agree to indemnify and hold harmless Treehouse PV LLC,its owners,employees,contractors,and affiliates from claims,damages,losses,expenses,or attorney fees arising from your use of this Website,violation of this Policy,damage caused by you or members of your party,or violations of applicable law.

18. Force Majeure

Treehouse PV LLC shall not be responsible for delays,interruptions,or inability to perform resulting from events beyond our reasonable control,including natural disasters,hurricanes,earthquakes,pandemics,government actions,utility failures,cyber incidents,internet outages,transportation disruptions,civil unrest,labor disputes,or similar events.

19. Third-Party Websites

This Website may contain links to third-party websites.Those websites operate independently and have their own Terms of Use and Privacy Policies.Treehouse PV LLC is not responsible for their content,security,privacy practices,or services.

20. Children's Privacy

This Website is not directed toward children under 18 years of age.We do not knowingly collect personal information directly from children.

21. Changes to this Policy

Treehouse PV LLC reserves the right to modify this Policy at any time.Updated versions become effective immediately upon posting to this Website.Continued use of the Website constitutes acceptance of the revised Policy.

22. Governing Law

This Policy shall be governed by the laws applicable to Treehouse PV LLC,except where mandatory consumer protection laws require otherwise.Any disputes shall be resolved in a court of competent jurisdiction unless otherwise required by law.

23. Contact Information

Treehouse PV LLC
Orchid Tree House
Upper Tree House & Lower Tree House

Email: info@treehousepv.com

By using this Website, making a reservation,or staying at Orchid Tree House,you acknowledge that you have read,understood,and agree to this Website,Booking,Privacy & Terms of Use Policy.

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